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[File image]: City Power technician repairs electricity lines in Johannesburg.
City Power says they will be halting the restoration of power supply in certain areas of Johannesburg until it verifies that at least 80% of customers in that area are purchasing electricity legitimately.
According to the power utility, this decision follows a notable increase of illegal connections and meter tampering, which has placed extreme pressure on it’s infrastructure.
City Power says it will conduct comprehensive meter audits before restoring power in affected areas.
#RandburgSDC #CityPowerUpdates
The Service Delivery Centre currently has 127 open calls, 79 of these are over 24 hours.
We will continue to update the affected customers on the progress on our WhatsApp channel as well as on social media@CityPowerJhb.… pic.twitter.com/NUS1Ejyv86
— @CityPowerJhb (@CityPowerJhb) August 15, 2025
“Expensive hardware, such as mini-substations and transformers costing millions of rands and often taking weeks to source, are being repeatedly damaged, most often through overloading caused by unlawful connections,” says Spokesperson, Isaac Mangena.
He says that at the moment, they are inundated with cases of damaged ground-mounted and pole-mounted transformers, and are already facing backlogs in sourcing replacement equipment due to the escalating rate of damage.
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