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Multiple booked cremations have since been turned away, leaving families to make alternate arrangements at their own cost.
Cremation services will be suspended in Johannesburg on Good Friday and Easter Monday because of the public holidays.
City Parks has apologised to residents and funeral directors for the inconvenience caused.
The entity’s Jenny Moodley says Muslim burials will continue in line with religious requirements for timely interment. She has urged residents to make prior arrangements.
“As you will appreciate, our dedicated teams work continuously throughout the week, including weekends, to ensure the dignified and efficient provision of cemetery and crematoria services across the City of Johannesburg. This short break provides staff with a much-needed and well-earned opportunity to rest and spend time with their families after sustained periods of service delivery. We remain committed to providing professional, compassionate, and respectful services to the communities we serve,” says Moodley.
