Residents in the City of Tshwane may soon benefit from new structural reforms introduced by the municipality.
This as many face ongoing service delivery challenges.
The City has transitioned its electricity, water and sanitation services into business units aimed at improving efficiency.
Briefing the media in Pretoria, Tshwane City Manager Johan Mettler confirmed that the reforms were officially implemented on July 1.
“The City will now have a one stop centralised operational model. We will do away with a dual model of central and regional levels which offered inferior service delivery.
This groundbreaking approach will improve efficiency in managing electricity, water and sanitation operations. The ring-fenced revenue will be redirected towards improving regular maintenance of infrastructure.”
By establishing these business units, we’re not just meeting national regulations – we’re fundamentally improving how we deliver essential services.#TshwaneBusinessUnits pic.twitter.com/Inzs6pNmt5
— City of Tshwane (@CityTshwane) July 3, 2025
