
Standard Bank sees 13% drop in branch transactions as clients shift to digital channels
Source: Kabelo Makeke, head of personal and private banking at Standard Bank South Africa. Over the same period, online transactions increased by 30% to 1.5 billion transactions with Standard Bank clients performing an average of 10,400 digital transactions per month, compared to just 0.017 transactions in branches. ATM transactions have also increased by 8% to…