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An Uber logo is shown on a vehicle.
The E-hailing Partners Council says some e-hailing companies’ decision to increase the commission taken from operators and drivers has negatively affected their salaries.
Dozens of e-hailing operators have embarked on a protest at Uber’s head office in Parktown, Johannesburg.
The disgruntled operators say they are unhappy about issues including changes to Uber’s commission percentages and unprofitable trip fares.
The council’s spokesperson Zisco Mnguni says, “Bolt and Uber tariffs for drivers are now very low, but when it comes to commission, it’s a 50/50 split between owners and drivers. So, the commission is very high compared to what we’re earning from passengers – the fares are low, and the commission is high, not to mention fuel costs. If they could at least reduce their commission to around 20%, it would be much better than what we’re seeing now.”
E-hailing driver Awelani Mashete says they feel that Uber is exploiting them.
[HAPPENING NOW]
E-hailing drivers from platforms such as Uber and Bolt are staging a protest, citing concerns of unfair pricing and high commission deductions. pic.twitter.com/N6DDWk3fDn— SABC News (@SABCNews) July 15, 2025
“We are having a problem with the price that they are doing now. Uber South Africa is using a dynamic pricing which they take a lot of commission and which the uber drivers are getting less in their net pay so it means if you take a trip, instead of taking a 25% fee which we all know and agreed on it’s no longer that 25%, its 48 to 50% meaning that you go half half with the Uber now,” Mashete says.
VIDEO | E-hailing drivers go on strike in Johannesburg
