City of Cape Town completes prepaid meter updates

A prepaid electricity meter box.

2 minutes

The City of Cape Town says it has completed its prepaid electricity meter updates ahead of Sunday’s deadline.

The city’s Member of the Mayoral Committee for Energy, Xanthea Limberg, says all the 500 000 prepaid meters in Cape Town have been updated.

Limberg says customers supplied by the city will not be affected.

“City-supplied customers who are uncertain of their software update from KRN1 to KRN2 are able to check by simply entering the code 1844 6744 0738 4377 2416 on their prepaid meter’s keypad. The screen will display one of two messages: 1 means the update is required, 2 means the meter has already been updated. If still in doubt, please phone the city’s call centre.”

City prepaid electricity meters have been updated ahead of the midnight 24 November 2024 deadline.

For queries contact: 0860 103 089 or WhatsApp the meter number to 060 018 1505.

* Contact Eskom for Eskom meters; private service providers for sub-meters.#CTInfo pic.twitter.com/erycoF2rCQ

— City of Cape Town (@CityofCT) November 21, 2024

‘No further extensions’

Meanwhile, Electricity and Energy Minister Dr Kgosientsho Ramokgopa says there will be no extension for prepaid electricity consumers to re-code their meters should they fail to do it by November 24.

Ramokgopa briefed the media on the pre-paid meter re-coding and the Integrated Resource Plan yesterday.

The minister said power utility Eskom has gone over and above to inform consumers about the upgrades.